1. Written Instructions

Instructions are required in writing to proceed with a valuation. This can be provided by email, fax, mail or by completing the Book a Valuation page on this website.

2. Required Information

Information required to proceed with the valuation:

• Address of the property to be valued
• Reason for the valuation
• Name, postal address and phone contact details of the person requesting the valuation
• Name and contact details for the person who can provide access to the property
• Estimate of value
• Preferred date of inspection
• Date the report is required
• A copy of floorplans (if available) – these can be returned if a copy is not available.
• Please advise if the property is currently undergoing any renovations

3. Timeframe for Report

Standardly, the valuation report is forwarded via email three business days from the date of inspection. Please advise if a faster turnaround is required and we will do our upmost to assist.

4. Procedure for a Valuation

• On receipt of written instructions to proceed, the inspection time is booked with the relevant contact person.
  
• A confirmation letter outlining the date and time of the inspection and the proposed completion date is prepared and is forwarded with the invoice by email.
• The valuer inspects the property (approx 15 – 30 minutes). Payment is required on the day of inspection.
  
• The report is forwarded on the due date via email.
  
• Clients are welcome to speak to the valuer directly to address any questions/concerns.
• If requested, a paper copy of the report can be forwarded by mail.

5. Payment policy

It is industry standard that payment is received at the time of booking. At JDMA we request payment on the day of inspection. Valuation reports are not released without prior payment.

Payment may be made via internet transfer, cash, cheque, money order, Mastercard or Visa. A transaction fee of 1.3% is applicable for credit card transactions and a fee of 2.59% is applicable for corporate and international cards. Cheques should be made out to J D Millar & Assoc Pty Ltd. All payment options will be outlined on the invoice provided at the time of confirmation.

6. Cancellation policy

Should the valuation instruction be cancelled after the valuer has inspected the property then a cancellation fee of up to 75% of the fee will be imposed.

7. Limitations and Qualifications

Certain qualifications and disclaimers will be contained within the formal report, relating to areas not within our expertise.

The report will be prepared for the use of the instructing party and only for the purpose specified, and shall not be relied upon by any third party.

Last updated 1 March 2010